1-800 Contacts stands as a beacon in the world of online eye care, revolutionizing the way consumers access and manage their contact lens needs. With an unwavering commitment to convenience, affordability, and quality, 1-800 Contacts offers a comprehensive online platform that caters to a wide range of vision correction requirements. From easy prescription verification to direct doorstep delivery, the company ensures a seamless transactional experience. Its dedication to customer satisfaction is evident through innovative services like the Online Vision Exam, making 1-800 Contacts a trusted ally in maintaining optimal eye health in today’s fast-paced digital world.
What’s in this article?
What are 1-800 contacts?
1-800 Contacts is a leading provider in the eye care industry, specializing in the direct delivery of contact lenses to consumers. With a vast inventory that encompasses a wide range of brands and prescriptions, 1-800 Contacts aims to simplify the process of purchasing contact lenses. By prioritizing convenience, competitive pricing, and customer service, the company has established itself as a go-to solution for millions seeking to replenish their contact lens supply without the need for a physical store visit.
How do 1-800 contacts work?
The process with 1-800 Contacts begins with the customer’s prescription. Shoppers can select their specific brand of contact lenses through the company’s website or mobile app, using their current prescription information. 1-800 Contacts verifies this prescription with the customer’s eye care provider to ensure accuracy and compliance with eye health regulations. Once verified, customers can place their order, which is then shipped directly to their doorstep. This streamlined approach not only saves time but also ensures customers have access to their necessary vision correction with minimal hassle.
1-800 Contact products and services
1-800 Contacts boasts an extensive selection of contact lenses, including daily, weekly, and monthly disposables, as well as specialized lenses such as toric, multifocal, and colored contacts. Catering to a diverse clientele, they offer products from leading manufacturers like Acuvue, Air Optix, Dailies, and Biofinity, among others. Beyond contact lenses, the company provides lens care supplies and eye drops to ensure a comprehensive eye care regimen for its users. Their emphasis on a wide product range ensures that customers can find exactly what they need to meet their visionary requirements.
Online vision exam
Innovation at 1-800 Contacts extends to their Online Vision Exam, a convenient service for customers needing to update their prescriptions without a visit to the eye doctor. This service is designed to assess whether a customer’s current prescription still provides the best vision correction or if adjustments are needed. It’s important to note, however, that this online exam does not replace a comprehensive eye health exam conducted by an optometrist or ophthalmologist. The Online Vision Exam is an example of how 1-800 Contacts is leveraging technology to make routine eye care maintenance more accessible and less disruptive to daily life.
How to order
Ordering contact lenses from 1-800-Contacts is streamlined for ease and convenience, ensuring that customers can quickly secure their vision correction essentials. Here’s a simplified breakdown of the process:
1. Prescription Information: Start by having your prescription details handy. If you’re a returning customer, 1-800 Contacts keeps your prescription on file for easy reordering.
2. Find Your Lenses: Use the website or mobile app to locate your specific brand and type of contact lenses. You can search by lens name, type, or manufacturer.
3. Verify Your Prescription: For new customers or updated prescriptions, you’ll need to provide 1-800 Contacts with your eye doctor’s information or upload a copy of your prescription. The company will verify this information to ensure your order matches your eye care needs.
4. Place Your Order: Once your prescription is confirmed, you can proceed to place your order. Here, you’ll also have the option to select the quantity of lenses you’d like to purchase, often with the choice to buy in bulk for added savings.
5. Choose Shipping: 1-800 Contacts offers various shipping options to meet your timing and budgetary needs. Select the one that best suits you.
6. Complete Payment: Enter your payment details using their secure system. The platform accepts various payment methods, including major credit cards and some insurance plans.
7. Confirmation and Tracking: After your order is placed, you’ll receive a confirmation email with details of your purchase and tracking information once your order ships.
This hassle-free ordering process is part of 1-800 Contacts’ commitment to providing exceptional service, ensuring customers can easily access their vision care products with minimal disruption to their daily lives.
1-800 Contacts customer reviews
1-800 Contacts has garnered a reputation for reliability and customer satisfaction, reflected in numerous positive reviews across various platforms. Customers frequently commend the company for its exceptional customer service, highlighting the ease of the ordering process, the helpfulness of customer support, and the swift delivery times. Many appreciate the convenience of the Online Vision Exam, noting it as a game-changer for busy individuals who find it difficult to schedule in-person appointments. However, as with any service, there are occasional critiques, often about specific instances of order discrepancies or delays. Overall, the feedback underscores 1-800 Contacts’ dedication to providing a seamless, customer-focused experience.
1-800 Contacts vs. competitors
| Companies | Brands | Accepts Insurance | Vision Exam | BBB Grade | Trustpilot Score |
| 1-800 Contacts | 11 brands, including Acuvue, DAILIES, and Ultra | in-network provider | online, costs $20 | A+ | 3 out of 5 stars |
| Discount Contact Lenses | 31 brands, including Acuvue, DAILIES, and Ultra | out-of-network provider | online | no profile | 2.4 out of 5 stars |
| AC Lens | 31 brands, including Acuvue, DAILIES, and Ultra | out-of-network provider | no | A+ | 3.4 out of 5 stars |
| LensCrafters | 9 brands, including Air Optix, DAILIES, and Ultra | in-and-out-of-network provider | in-store | F | 3.2 out of 5 stars |
| WebEyeCare | 16 brands, including Acuvue, Biofinity, and Ultra | yes | no | A | 4.2 out of 5 stars |
| Lens.com | 25 brands, including Acuvue, DAILIES, and Ultra | out-of-network provider | online, costs $30 | F | 2.8 out of 5 stars |
How to care for contact lenses
Proper care and maintenance of contact lenses are crucial for ensuring eye health and maximizing the lifespan of the lenses. Here’s a concise guide:
Wash and Dry Your Hands: Always wash your hands with soap and water and dry them thoroughly before handling your contact lenses to prevent the transfer of germs and dirt.
Clean and Rinse: After removing your lenses, gently clean them with the recommended solution to remove eye-produced buildup, cosmetics, and other debris. Then, rinse the lenses thoroughly with the solution.
Disinfect: Place your lenses in a clean lens case and fill it with a fresh disinfecting solution. Soak them for the recommended amount of time to effectively disinfect.
Lens Case Maintenance: Rinse your lens case with a fresh solution (not water) and leave it open to air dry. Replace your lens case at least every three months to prevent contamination.
FAQ
Q: Can I sleep in my contacts?
No, unless they are specifically designed for overnight wear, sleeping in contacts can increase the risk of eye infections.
Q: How often should I replace my lens case?
You should replace your lens case at least every three months or as recommended by your eye care provider.
Q: Is it okay to wear daily contacts more than once?
No, daily disposable contacts are designed for single-use and should be discarded after each wear.
Q: Can I swim with contact lenses?
It’s not recommended to swim with contacts due to the risk of eye infections. Consider using prescription swim goggles instead.
Summary
1-800 Contacts has firmly established itself as a frontrunner in the online contact lens retail sector, offering an expansive array of lenses and related products to customers. The company is celebrated for its commitment to convenience through services like an intuitive online ordering process, a price match guarantee, and the innovative Online Vision Exam. Customer reviews frequently highlight the company’s exceptional service and reliability, positioning 1-800 Contacts as a preferred choice for many. With a user-friendly platform and a focus on customer satisfaction, 1-800 Contacts provides a seamless and hassle-free way to purchase contact lenses, ensuring that users enjoy the best possible vision care experience.